The Importance of Owning Your Marketing Channels & Data

Written by Mohamed Hamad | 8-Feb-2025 2:00:00 PM

Businesses frequently turn to third-party platforms like social media and search engines for marketing. These platforms offer reach and engagement but also introduce significant risks—sudden algorithm changes, data privacy concerns, and rising ad costs. The key to long-term success is owning your marketing channels and data, ensuring control, adaptability, and better return on investment.

Government Bans & Owner Overreach

The recent debate over banning TikTok in the U.S. has forced many businesses and content creators to rethink their reliance on social platforms. With concerns over data security and foreign influence, legislation has been proposed that could restrict or remove access to major digital platforms.

If a government decision can make an entire platform disappear overnight, businesses that depend solely on social media risk losing their audience, advertising investments, and customer engagement with no backup plan. This serves as a stark reminder that platforms controlled by external entities come with inherent risks.

The Impact of X/Twitter's Transformation

Similarly, X/Twitter has undergone drastic changes under the leadership of Elon Musk. His interference in platform policies, content moderation, and subscription models has led to a mass exodus of advertisers and users seeking alternatives.

Many businesses and content creators have seen their communities fragmented and engagement plummet, losing the audiences they spent years building. According to Insider Intelligence, Twitter’s U.S. ad revenue was projected to decline by nearly 28% in 2023 due to advertiser pullback. Additionally, a report by Pew Research Center found that nearly 60% of users surveyed have reduced their time spent on X since its acquisition.

However, recent developments indicate a potential reversal of this trend. As of early 2025, major companies like Amazon and Apple are reconsidering their advertising strategies on X (formerly Twitter). Amazon has notably increased its ad spending on the platform, and Apple is exploring the possibility of resuming advertisements, suggesting a renewed confidence among advertisers in the platform's direction under Elon Musk’s leadership.

Why Dependence on Third-Party Platforms is Risky

Loss of Control

Platforms like Facebook and Google determine how businesses reach their audiences. Changes in policies or algorithms can drastically reduce visibility overnight. For example, Facebook’s organic reach has dropped to less than 5% in recent years, forcing businesses to pay for visibility.

Data Privacy Concerns

With increasing regulations like GDPR and CCPA, third-party data is becoming harder to access. Businesses that depend solely on third-party tracking are at risk of losing valuable insights into customer behaviour.

Rising Costs & Unpredictable ROI

Paid media costs on social platforms continue to rise. For example, Facebook's average cost per thousand impressions (CPM) has been increasing since 2020. With organic reach declining, businesses must spend more to maintain the same level of engagement.

How to Take Control of Your Marketing Channels

1. Build and Optimize Your Website & Blog

Your website is the core of your online presence. A well-optimized site with valuable content improves SEO, attracts organic traffic, and converts visitors into leads. Studies show that companies with blogs generate 67% more leads per month compared to those without blogs.

Companies with blogs produce an average of 67% more leads per month than companies that don’t have active blogs
- DemandMetric

2. Invest in Email Marketing

Email lists provide direct access to your audience without algorithm interference. With an average ROI of $36 for every $1 spent, email marketing is one of the most cost-effective owned media strategies.

3. Leverage First-Party Data

Implement customer relationship management (CRM) systems and analytics tools to gather insights directly from your audience. First-party data is more reliable and future-proof than third-party sources. According to Twilio, 95% of business leaders believe that fully owning and utilizing customer data will be their biggest growth lever over the next three years.

4. Develop a Content Hub

Instead of relying on social media, create and host your own valuable content—blog posts, case studies, videos, and whitepapers—on your website. This strengthens your authority and keeps users within your ecosystem. Content marketing generates over 3x as many leads as outbound marketing while costing 62% less.

5. Diversify Marketing Strategies

Don’t put all your eggs in one basket. Use a combination of SEO, content marketing, direct outreach, and community engagement to reduce reliance on a single traffic source.

Long-Term Benefits of Owning Your Channels

1. Stability and Independence

Businesses that control their marketing channels are less affected by external changes and have more freedom to pivot strategies.

2. Better Customer Relationships

Owned media allows for personalized engagement, leading to stronger relationships and higher customer retention.

3. Higher ROI and Cost-Effectiveness

Owned channels like websites and email lists require lower ongoing investment than paid ads and deliver consistent, long-term results.

Email marketing is one of the most effective channels for driving conversions, with a 2.8% conversion rate for B2C brands and a 2.4% conversion rate for B2Bs
- FirstPageSage, 2023

Final Thoughts

The uncertainty surrounding TikTok's legal status and the drastic shifts in X/Twitter's policies highlight how external entities can disrupt entire marketing strategies overnight.

Businesses and content creators should take proactive steps to safeguard their audiences and brand presence by focusing on first-party data strategies, investing in content marketing, and strengthening their website and email marketing efforts for long-term sustainability.

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